Resend Philosophy page

I've recently come across the Resend.com Philosophy page. Some of these ideas fit with my vision of what a product should be so I'm going to share the most interesting bits here. > Friction must be zero While this is oriented to the onboarding experience, friction should tend to zero always. The very reason to make a product should be to remove friction in a process. > Most companies treat documentation as an afterthought, something you do later. Very true. Documentation as a second class citizen is something which happens in lots of projects. A good documentation is not only long lists of documents explaining each and every detail of a product. It should be navigable, to the point, and what you search should be easy to find. > We need to always be decreasing response times, and improving performance. We should be constantly asking ourselves, "How can we make this faster?" > When in doubt, do what's faster for the user I feel like Be fast and remove friction go hand in hand with each other. Being slow is effectively adding friction.